RoundingWell Release Notes December 2017

 

End of year greetings from your friends at RoundingWell!
Today’s release is all about Pathways and making them work better for you. 

RISKS → PATHWAYS

As of today, we’re retiring the use of the term “Risk” in RoundingWell. The vast majority of you all start and run Pathways more than just about anything else. We know that’s the term that better fits your workflow and so “Risk” is going away. 

Retiring the “Risk” term is a transitional process so there may be a few places you still see the term. 

“Risk Feeds” is now just called “Pathways”

Pathway Dashboard.png

Along with that, we’re making two changes to how your Pathway lists function:

  • Pathway Dashboard only displays Pathways. Other than that it functions the same way as before. Hopefully, you’ll experience a more helpful and streamlined view of Pathways for your patients with Pathway Dashboard. In fact, over time we’d like to make Pathway Dashboard feel even more like a dashboard. (If you have ideas about that, please send them our way!)
  • Pathways I’m Following works just like it did before. You may still see a handful of Risks on your Pathways I’m Following list. (That too will change in an upcoming release.

During this transition, please give us feedback about how well this terminology shift is working for you and any suggestions about what else you’d like to see. For example: How would you like to handle Risks that haven’t been converted into a Pathway yet? Should RW hide those away? Should they live on a separate list?

PATHWAY PREVIEW

One of the most used workflows in RW is Add New Pathway (previously called Add New Risk). As of today, you can now preview the pathway you’re about to add to a patient record. No more guessing or wondering if you’re adding the pathway you want. You’ll know with Pathway Preview. Feel free to play around with Add New Pathway, especially if you’re new to RW.

Key points:

  • Core Pathway Tasks will show up automatically in Pathway Preview.

  • Factor pathway tasks are added to Pathway Preview when you add them. You’ll see them highlighted in yellow.

Click “Show only Factors with Pathway” to narrow the Factor options to just those with Pathway Tasks.

Screen Shot 2017-12-14 at 3.50.36 PM.png

TASKS: VIEW FULL LENGTH TASK

A small tweak to your Tasks that you might’ve noticed already: If you see long tasks that are truncated, just hover over the task name and you’ll see the full task name show up right there in line. It’s a little thing. Hope you like it.

Bug Fixes 

We fixed a number of bugs and incidentals in an effort to help provide a better experience for you in the RoundingWell clinician console.
 

RoundingWell Release Notes August 2017

We're excited to share our latest updates! We are committed to improving your RoundingWell experience with new features, enhancements, and bug fixes. 

Add New Risk: Browse & Search

‘Add New Risk’ is a very common workflow for RoundingWell clinicians. The old way this worked allowed you to only see a short menu of options, which made it hard to browse through risks and factors available to you in a clinical program. Also, you had no way to keyword search to find just the right risk or factor.

Now with the new ‘Add New Risk’, you can more easily browse the list of risks and factors available for each program/disease focus. Here are 3 new things you can do:

  • Browse a list of risks available to add to a patient. The risks will be listed in the alphabetical order A-Z, by category. Click the category to view risks in that category.
  • Search a keyword to narrow down the list of risks and factors
  • Filter a list of risks to only display options with a pathway available

Add New Risk: Add Factors & Preview Pathway (coming soon!)

We’re not stopping with just Browse and Search. We also know risk and factor pathways can be a little confusing to new users. And not being able to see a preview of the pathway you’re about to add is a real pain.

Coming later this quarter, we’ll add the ability for you to see exactly which factors have a pathway. And you’ll be able to see a preview of the pathway you’re about to add to a patient. It’s going to be a nice enhancement that should make RoundingWell work just a little bit better for you.

Be on the lookout for that!

Bug Fixes 

We fixed a number of bugs and incidentals in an effort to help provide a better experience for you in the RoundingWell clinician console.

5 New Ways RoundingWell Better Supports ACOs

With our latest release, we've upgraded the way RoundingWell supports ACOs and its member organizations. Before, you could think of RoundingWell more like a centralized model (everyone under one roof). Now, RoundingWell works more like a connected network (think hub-and-spoke). It turns out the connected network model fits ACO needs much better.

1. RW supports ACO beneficiary rosters for improved patient management.

Before, handling roster files was too manual. Now, roster files support is more automated. When an ACO’s quarterly beneficiary roster is published, RW can now apply that file to the ACO member org’s population. Our platform automatically sorts those beneficiaries into their own group. This makes it easy for frontline clinicians to know who their ACO beneficiaries are and manage them appropriately. The rest of the patient population is still accessible to the clinician so they can continue working with those patients like normal.

2. RW can integrate with each ACO member org’s EMR.

Before, RW was limited in its ability to integrate with multiple EMRs. Now, each member org can have its EMR integrated with RW. Integrating your EMR with RW makes it possible to streamline important workflows. Some integration use cases include:

  • Automatically import all of your patient records

  • Eliminate double-charting by exporting data in RW back to the patient chart in your EMR

  • Trigger alerts or pathways based on EMR data, such as admissions or discharges

  • Set up custom lists that help you close gaps in care 

3. Each member org can more fully customize RW workflows to suit their individual needs.

Before, member orgs were constrained in how deeply it could customize RW. Now, each member org has more control over custom patient lists and custom pathways, which are just two ways member orgs can configure RW to meet its exact needs. Each member org can set up workflows specific to the populations it manages with these two features.

4. ACO leadership can now share pathways with all member orgs

Before, there was no great way to share pathways amongst member orgs in RW. Now, certain pathways can be authored at the ACO leadership level and then shared across the entire ACO network. Each ACO member organization will still be able to create its own pathways that aren’t already managed by ACO leadership.

5. RoundingWell Check-Ins are now branded with each member org's facility branding.

A key success factor in sustained digital engagement is a patient understanding that their clinicians and providers are on the other side of their check-ins, not some anonymous unknown individuals. Patients – whether ACO beneficiaries or not – are usually more familiar with the physician practice or hospital where they receive care so RW now supports localized branding for each member org.

RoundingWell Release Notes May 2017

We're excited to share our latest updates! We are committed to improving your RoundingWell experience with new features, enhancements, and bug fixes. 

RoundingWell Help

The RoundingWell Account Management Team recently updated our support site with new educational articles and video tutorials. If you’re in need of some extra training or a simple refresher course, this is a great place to start.

We've also made this material more easily accessible by placing a help button on the top navigation bar. Just look for ?Help in the upper right corner of your screen next to Search. Click ?Help to fill out a support ticket or jump straight into the support site for FAQs, videos, and past release notes. 

Oftentimes we turn your questions into RoundingWell Help articles that educate our larger clinician user community. So keep the questions coming and visit support.roundingwell.com to learn more.

RoundingWell Release Notes - March 2017

We're excited to share our latest updates! We are committed to improving your RoundingWell experience with new features, enhancements, and bug fixes. 

Custom List Filter Menus

With this release, RoundingWell is introducing filter menus for your custom patient lists. Custom list filter menus allow you to have more control over your patient population in RoundingWell. With filter menus, patient lists become more informative and actionable.

  • Filter menus are be set at the organization level and are available for all clinician users.
  • A custom list can have multiple filter menus, based on patient data in RoundingWell and EMR data.

Think about your current custom lists and what your organization might select as filter options for these lists, such as screening data, CCM time, data captured from your EMR, engagement status, or group. Please reach out to your Account Manager to request and apply filters to your custom lists.

Bug Fixes

We have fixed a number of bugs and incidentals in an effort to help provide a better experience for you in the RoundingWell clinician console.

  • The patient sidebar will now support scrolling if your window dimensions are small. Overview, History, and Profile buttons will remain visible despite a small browsing window.
  • If a risk has a large number of factors on the Add New Risk page, clinicians will be able to scroll through all factors and the footer will remain anchored to the bottom of the page.
  • In Tasks, an issue with a blue arrow showing up next to the patient name while performing an in-line task due date change has been corrected.
  • In Tasks, making an in-line task due date change into the future from your unscheduled task list will now remove the task from viewing under the Unscheduled filter.
  • Null pathway adherence values have been recalculated and are displaying correctly on Pathway Adherence Insight Report.

RoundingWell Release Notes - February 2017

We're excited to share our latest updates! We are committed to improving your RoundingWell experience with new features, enhancements, and bug fixes. 

In-Line Due Date Change

Clinicians are now able to change task due dates directly in the task list. To make an in-line due date change, please follow the instructions below:

  • Hovering over the text(date) of a task’s due date will reveal a blue drop down arrow
  • Click on that blue arrow to reveal a calendar
  • Change the due date by selecting a new day or choose one of the shortcuts. Adjust the month using the blue arrows at the top of the calendar.
  • Once a new due date is selected, the calendar will close and your task list will be updated.

Feature Enhancements

  • Task Duration: Clinicians with the ability to edit pathways will now be able to add task duration for any pathway task. Entering a task duration for a pathway task provides an estimate of the time it takes to complete the task. For CCM time-tracking, this enhancement should improve operational efficiencies. Be sure to adjust the time if completion is above or below the estimated duration.
  • The left navigation panel is now more flexible and will fill all available vertical space before scrolling is enabled.

Bug Fixes

We fixed a number of bugs and incidentals in an effort to help provide a better experience for you in the RoundingWell clinician console.

RoundingWell Release Notes - Early Feb 2017

We’ve been working hard to make RoundingWell work harder for you. This release includes enhancements and bug fixes that we’d like to tell you about. Many of these are from the direct feedback we’ve heard from you. Please keep the feedback coming!

Feature Enhancements

  • Custom patient lists now have improved sorting power. You’ll notice that patient lists are ordered a little more smartly.
     
  • The left navigation menu has been rebuilt to better support users with many lists. And custom patient lists are ordered A-Z now.
     
  • For a pathway that you’re ready to start, you’ll see the ‘Save’ button is now called ‘Start’. Makes sense, right?
     
  • In Insights, the Pathway Adherence drill-down lists better handle patients who are in multiple groups.
     
  • In Content, the ‘Add New Pathway’ button has moved to the left navigation menu. No need to scroll to the bottom of your (possibly long) pathway list to add a new pathway. (see image below)

Read more about everything in this release.